Contact information
At Paws of Peace, we’re here to help and want to make your shopping experience as easy and comfortable as possible. If you have any questions about our products, orders, shipping, returns, or anything else, please feel free to contact us.
📧 Customer Support
Email: info@pawsofpeace.business
We recommend contacting us by email for the fastest and most reliable assistance.
🕐 Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Open Until Afternoon.
All times are based on India Standard Time (IST).
We aim to respond to all customer inquiries within 24–48 business hours.
📦 Order Support
When contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used when placing the order
- A brief description of your question or issue
- Photos or videos, if relevant to the issue
Providing this information helps us resolve your request more quickly.
🌎 International Customers
We welcome customers from various countries. If you are contacting us regarding an international order, please include your order number and delivery country so our support team can assist you appropriately.
💬 Before Contacting Us
For common questions, please check our FAQ, Shipping Policy, and Return & Refund Policy pages first. Your question may already be answered there.
🤝 We're Here to Help
At Paws of Peace, we value our customers and their pets. We appreciate your patience and understanding, especially when dealing with international shipping, customs, delivery delays, or supplier-related processing times.
Paws of Peace
Thoughtful products for happier pets and happier people.
Email: info@pawsofpeace.business
Website: https://pawsofpeace.business