Shipping And Handling

We want your pet’s goodies to arrive safely, smoothly, and as quickly as possible! 🐾❤️

Every order is prepared with care because we know that your pets are more than just pets — they’re family. We truly appreciate your trust and patience while your order makes its way to you.

🚚 Free Shipping on Orders Over $69

Enjoy FREE SHIPPING on all orders over $69! 🎉🐾

Simply spend $69 or more in one order and your shipping is on us.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. During sales, holidays, or periods of high demand, processing may take a little longer.

Shipping Time

Estimated delivery times are:

🇺🇸 United States: 7–15 business days
🇨🇦 Canada: 8–16 business days
🇬🇧 United Kingdom: 7–15 business days
🇦🇺 Australia: 7–16 business days
🇮🇳 India: 7–14 business days

Please remember that these are estimated delivery times, not guaranteed dates. Customs, weather, carrier delays, holidays, and other circumstances outside our control may occasionally cause delays.

Your Patience Means a Lot ❤️

We carefully work to get every order on its way, but international shipping can sometimes take a little longer than expected. We kindly ask for your patience while your pet’s new favorite product makes its journey to you.

We believe that great products are worth waiting for, and we truly appreciate your understanding and support. 🐶🐱

Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available. Tracking updates may take a few days to appear after shipment.

Multiple Items

If you order multiple products, they may arrive in separate packages because items can be shipped from different fulfillment locations.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. We are not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address.

Lost or Delayed Packages

If your package appears significantly delayed or has not arrived within the expected delivery period, please contact our support team. We’ll be happy to help investigate the shipment with the carrier.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on your country. Any applicable charges are the responsibility of the customer.

We Appreciate Your Trust 🐾

Thank you for choosing our store and trusting us with something special for your furry family member. Your support means everything to us, and we’re committed to providing a smooth shopping experience and products your pets will love.